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RMA Procedure
If you need to return a Glacier unit to the factory for either warranty or non warranty service,
please be prepared with the following information:
- Company name
- Site (where you want your equipment returned)
- Your name
- Phone number
- Email address
- Type of equipment (model number, etc)
- Serial number
- Description of the problem
You can either send this information via email to support@glaciercomputer.com
or call us at 603-882-1560 x217.
Once we receive this information, it will be entered in our Customer Service Database. You will then receive a confirmation email with an RMA number and shipping instructions. All RMA packages should be returned to the New Hampshire facility.
Questions? Interested in finding out more?
Contact one of our rugged and industrial computer
experts by email or call us toll free at 866-724-6257.